Digital Systems & Data Manager
Digital Systems & Data Manager
Fotografiska is seeking a Digital Systems & Data Manager to oversee and develop our digital ecosystem across all business units. In this role, you will be the key administrator for our core systems, ensure smooth integration of tools, empower colleagues with training, and bring data-driven insights to support decision-making.
Key responsibilities
* Act as the main administrator for all core systems: POS (Compucash), CRM (HubSpot), website tool (Sanity), and other digital platforms (Stripe, Shopify, etc.).
* Act as the main counterparty for the Fotografiska global IT team, stay aware of strategies, share knowledge, and execute plans at Fotografiska Tallinn.
* Provide training and support for non-technical colleagues to ensure effective system use.
* Collect, automate, and visualize data to create actionable insights for different teams.
* Develop a data collection system and maintain dashboards to track business performance.
* Provide ad hoc reports and data points when requested.
* Monitor digital trends and propose innovative solutions to improve operational efficiency.
Requirements
* Experience managing digital systems (POS, CRM, CMS, or similar tools).
* Strong skills in data collection, automation, visualization, and user experience analysis.
* Ability to create dashboards and translate data into clear insights.
* Interest in digital trends, with creativity to apply them to immersive visitor experiences.
* Strong communication skills, with the ability and willingness to train and support non-technical colleagues.
* A collaborative mindset with a passion for art, culture, and innovation.
Contact: Margit Aasmäe, Executive Director of Fotografiska Tallinn